I was in an accident last month that is 100% covered due to the other vehicle failing to yield when turning left in front of me. My bike is currently in the shop while I'm having an argument with ICBC on the repair estimates. Hopefully someone's been through this before and can provide some insight.
My issue is around the fairings that were damaged. The left side of my front and rear fairings were scratched up however, I had previous damage on the right side of those fairings that is worse. There are no cracks. I've spoken to 3 different bike shops on what the best way to fix the damage would be and they all say 100% you have to replace the fairings. Paint color matching is never 100% perfect so they advise to replace the fairings if you want it done RIGHT. ICBC on the other hand are arguing that because I have existing damage on the other side that is worse, they will not replace the fairing, only paint them.
Here's my argument:
Being a valued customer, I have full right to have the left side of my bike fixed to the manufacturers specs as I am 100% covered. From what I'm hearing from the pros is that the best way to achieve this is to replace the fairings, therefore the fact that there was existing damage is irrelevant. In fact I have a friend who had a tiny little nick on his fairing and ICBC replaced the entire fairing... with feedback from 3 shops telling them it's the best way. I've argued this point all the way to the estimator's manager and he still refuses.
As far as I can tell ICBC is using the old damage as an excuse to cheap out and do a half-ass job... but of course you can't find the 'old damage' exception writen down anywhere. Anybody know what the best way to handle this is?