An example of Suzuki's wonderful customer service.
So on the weekend a few friends and I have decided to go for a nice little bike trip doing the duffy lake loop. About halfway between lilloet and Pemberton, I noticed some gas leaking on the side of my bike. BAD news. We took it apart, found a couple of tiny holes in the gas tank. Fixed it up eventually, (quick patch work Macgyver style) and off to the dealer I went. Turns out, the tank is rusted out from the inside.
Here's the good part. So the rust on the inside of the tank, is not covered under warranty, however, since I don't have extended warranty.. too bad. Now the real good part. The bike is an 06 GSX-R 750, it has almost 30k/km on it. They're saying that the rust is because of too much water in the tank. Now how the heck, does a bike less then 3 years old, rust out so fast? I called customer service, they're saying too bad. Dealership, says too bad. So. Here's an issue that I have never heard of anyone else having on such a new bike, so obvously it's not a common occurence, but they're saying that they can't do anything. Well... If I was a dealership or even a bike company, wouldn't it be worth the cost of a new tank. ($1000) to make sure that the customer that paid 15 grand for a 3 year old bike, is kept happy?
Am I seeing this wrong?