Does anyone know the name of the owner or GM of Hole Shot? My buddy's wife had an issue with service there and got the run around from one of the service manager (some Ausey guy). He wants to straighten things out but wants to bi pass middle management and deal with someone who can resolve the issue directly.
Since I don't normally shop at Hole Shot, I was hoping someone could enlighten me.
Please keep the Hole Shot flames or customer service horror stories to yourself. Not trying to slag the shop, I just need info.