My Tuono needed new tires last week. After 7000 km of fun the original Dunlops were pretty well gone.
I called Burnaby Kawasaki after reading here that they had great prices on the Q2's and all the raves I've heard about the place.
Surprise, surprise; the fellow who answered the phone went to check if they were able to do Tuono tires. Not that there is anything fancy about them, he was just unfamiliar with the brand.
Tire day rolled around and I rode in to Burnaby and the shop. While waiting I wandered around and the guys upstairs checked on me to make sure I was taken care of. The bike went in at the scheduled time, was out early and with an $18 Grunge Brush the bill came to $417.
- counter guy who knows what questions to ask the customer and mechanic.
- scheduling that bang on.
- prices that are stellar.
- a window where I can watch the mechanics do their thing.(cuz I get bored easily)
- great customer service.
- job was done professionally without any follow up issues.
I'll definitely be back. Thanks BK!