due to our strong CAD currency versus the USD$, i am planning to order some parts from the US such as full exhaust, rear hugger, rear marker lights, new chain, & a set of tires.
i have heard bad things about parts411 such as lack of any sort of customer service. my own emails have gone unanswered. however they seem to have the best prices.
so for anyone who has ordered from parts411 or any US-based dealer/shop, please tell me about your experiences .. good & bad. besides price, i am also motivated by good service (for ex. in handling returns & backorders, inquiries etc.)
thanx for all your help.
ps. i don't need to know about getting items sent to CAD address vs. US address, point roberts etc. cuz my brother lives in Washington & i will have the goods sent to him for him to bring back .. he is back every 2 weeks.