WebCT, the world's leading provider of e-learning solutions to higher education, is looking for two Technical Support Analysts I for the following:
- To handle Support related service requests
- To document and report bugs as they appear in relation to service requests
- To provide content and concepts to promote self service support
- To deliver international support requiring shift work to cover a 24 hour a day coverage system
Details on the positions can be found here.
WebCT offers a referral bonus, so if you'd like to apply, please send your resume to me directly (email@example.com) and I will forward it to HR. Or apply to HR directly (firstname.lastname@example.org or fax 781-309-1003) and mention my name as the referee. Yes, I work for WebCT in software development.
Bonus: Our office is out at UBC where motorcycle parking is cheap and plentiful! ~$120 per year gets you anywhere a car can go (except reserved spaces).