I know lots of people Have not had so much luck with ICBC, but I had a great experience with my claim, and I'm sure I'm not alone.
As most of you know, some punks tried to take my bike. They screwed up my ignition, my top triple clamp and cracked my fairing. I called it in, the lady on the phone was very pleasent to deal with, and had my claim # for me within 10 min.
My adjuster was facking awesome. He noticed things that I missed in my rage. The pipe was marked up, and the tank had some marks in it. I got a new pipe and a new gas tank. He was very pleasent to deal with (all smiles) and never once acked like he didn't want to be there. My hats off to him. My claim was handled very quickly and without much trouble at all.
I may be opening a can of worms here, but I think I have it pretty good with ICBC. I'm a young male, with a croch-rocket. Alot of private places in the states would not even touch me, or would but with no lube. Also I have heard alot of horror storys with claims, especially Progressive. Like alot of other companys, they do have thier faults and I do feel alot of things they could be doing different, but we could pick apart just about any company to that extent.
Anyhoo, I'll stop rambling, Just wanted to say Thanks to ICBC for the excelent customer service, and to say somthing positive instead of negative for once.