so this guy walks into 5th gear and buys some new tires at a great price. the tech comments on how nice his ride is, then goes on to explain that new tires are SLIPPERY. this guy says yeah, yeah done new tires before.
so what does this guy do? he rolls on the throttle leaving the lot and lands on his sorry ass. the tech and owner(bill) come running out and help this guy up and get the bike off the ground.
body damage? none. bike damage? minimal. ego damage? priceless.
so what does bill do? walks back in the shop, brings out a new brake lever, installs it and gives it to this guy on the house. then goes back in and brings out some touch up paint he has kicking around just to cover the really ugly scrapes. then goes on to give some me too stories just to help this guy feel better about himself.
so after all this, what does this guy have to say?
this guy says 'hey man, thanks!'
you got a believer in me bill. thanks.