Sometimes its worth giving a shout out. This is one of those times.
My awesome girlfriend bought me a tail light replacement for christmass, as per suggestion made. I was elated to open a a box containing a rear light with integrated turn signals on christmass morning.
Unfortunatly, some of the sealing glue leaked on to the lense, giving a not so good asthetic results. Micheala hence sent them an email explaning the situation and she recieved an answer 20 min later.
They are shipping another one tomorow morning, free of charge.
Talk about customer service.
On top of it, aside from the glue stain, the product looks very well made. I can't wait to put the new one on my bike.