I am a new rider. When I got my learner's permit last August, I started looking for a motorcycle. Although I finally bought one from Pacific Yamaha, the process of looking for a bike was not always pleasant. Pacific Yamaha treated me with respect from the moment I walked in the door. The salesman answered all my questions without talking down to me or making me feel "unworthy" of his time.
I can't always find what I am looking for at Pacific and it's not always convenient to go to Richmond.
Carter Honda on Granville Island completely ignored me the couple of times I have been in, even though I was looking to buy something.
Carter in Coquitlam...the salesman turned around and walked away when he realized it was I buying a bike and not my male friend who was with me.
Daytona in Surrey...he would have sold me anything if he thought I would buy it regardless if it was wrong for me or not.
Richmond Motorsports....I went there 3 times....all 3 times got ignored, even though I spent plenty of time looking at bikes and sitting on bikes. They saw me, looked at me, but never came to help me. I should not have to go seek out a salesperson to help me.
Vancouver Yamaha....depends on who is working. Kevin is great. Whoever was there today needs some lessons. I went in there today looking for 3 things. I got the impression he really didn't want to help me. They didn't carry the first thing I was looking for. I might have to get it over the internet.
But when I asked him if they had any balaclavas to wear under a helmet, he said, " We're more into sport bikes." What the f...? What does being into sport bikes have anything to do with needing to be warm when you're winter riding? Regardless of whether a person is riding a sport bike or a cruiser, if they want to sell merchandise, they need to quit looking down their noses at people.
And, if they don't want cruiser people in their store, why are they selling cruisers???
After his lame response and lack of interest in helping me, I decided I would go buy the third thing I need somewhere else.
I am looking to buy a pair of insulated, waterproof leather motorcycle gloves. They are expensive and I will spend my money where I will get treated with more respect as a consumer.
Motorcycle dealers need to learn that women of all ages ride motorcycles and buy motorcycle accessories. They should also keep in mind, we may be buying gifts for our friends, husbands, brothers, or whomever......
I posted this in the new rider section so that maybe the more seasoned riders/shoppers would have an idea of where would be a good place to shop for gear.