If you would like to advise us that the accident was not your fault, please press 1.
If this is because the other car came out of nowhere, please press 2.
If this is because the other car was speeding, although you never saw it, please press 3.
If you believe the independent witness is involved in a plot against you, please press 4.
If a hit and run vehicle shaped like a pole, a curb, or covered in stucco, hit your vehicle, please press 5.
If you have minor rear end damage and would like a new transmission and/or a new stereo system, please press 6.
If your vehicle had a $5000 stereo system stolen, and all the receipts for it were inside the glove box, please press 7.
If you are calling to tell us that the other motorist could not possibly have been injured, please press 8.
If you are calling to make us aware that $39.02 per day does not cover the cost of a rental car, please press 9.
If you regret choosing a high deductible, not purchasing rental coverage, or not paying for higher liability limits and would like us
to deduct a lower amount, extend a coverage you don't have, or increase your limits to a more convenient level, for a loss which has already
occurred, please press 10.
If you do not plan to pay additional premium for your lower deductible or additional/higher coverages, please press 11.
If you wish to insist that we meet you at an accident scene, although it is completely obvious that you are at fault, please press 12.
If you are calling to tell us how many years you have been driving without an accident and request that we therefore find you were not at
fault for an accident, please press 13.
If you were served with a lawsuit two months ago and forgot to tell us, please press 14.
If we have been trying to reach you for months, and it is now Friday afternoon at 4:56 pm, and you are calling to demand immediate
assistance, please press 15.
Please be aware that in the interests of customer service, we have discontinued the "live employee" pilot program. All claim services are
now automated. Thank you for calling. This message will repeat.