I just want to put in a good word for Brad at Talon Alarms for his awesome customer service. I installed one of the Komodo Talon Alarms at home and everything worked fine for 1 day. The next day it didn't. I brought the bike in to Brad and he worked on it for hours. Every alarm we installed wouldn't work. The problem ended up being a problem with my bikes wiring and not the Alarm at all. Although he probably ruined 4 alarms trying to find the problem he didn't complain once. I highly recommend this product and especially it's customer support. Keep up the good work Brad.