I just took my 10 month old 6r into Richmond Motorsports for an oil leak that I thought should have been covered under warranty. They fixed the leak, but only told me after doing the work, and about $100 in parts, that they wouldn't cover it under warranty. They say that someone has taken the valve cover off and the reason for the leak is that it was replaced improperly, but the valve cover has never been off. The bike only has 5000 km on it and has only been in for pdi, tire repair, and jetting. I believe that the valve cover was improperly installed at the factory. The only reason that RMS says that this could not have been a done at the factory is that there was no sealant on the half moons ( don't know what they are ) and that they have never seen that before from kawasaki? I don't think that this is adequate proof that someone had taken off the valve cover and believe that it is possible that the tech at the factory might have forgotton to use the sealant, which I understand is optional. My bike did come from the factory with 3 correctly sized exhaust gaskets and one that was so large that it was dangling like a bangle ( at least 1/4" too big ). Isn't it possible that someone at the factory might have made another mistake? I find it a little scary that they would probably have denied a major warrantly claim - say a blown engine - based on this "proof".
What do you guys think? Without concrete evidence, I think that they should always give the customer the benifit of the doubt. I spoke with the dealer that did the jetting and they insist that they did not remove the valve cover. I believe them, since their would be no reason to do so.