i work in customer service and i'm a firm believer that if you're provided great customer service, it should be known, so...a thank you to robert from mspeed performance . recently bought front and rear sprockets from him, but the front one was not the correct one (he ordered the right one, but the wrong sprocket was packaged). i guess the only ones available within a couple days' time was a more expensive one, but he didn't bother charging me for the extra cost! a very well-handled problem, which is a true test of customer service!!! thanks and i'll be back!