Hey there - looking for some input from people about my recent experiences with a local shop.
I brought my new '05 FZ1 in for its 1k service at shop 'A', as these guys have a good reputation and I have always had positive dealings with them. I bought the bike 1 - 2 months prior at shop 'B' who don't have the same rep. But what the hell, its a new bike, an '05 remainder, and shop 'A' doesn't have the colour I like.
Anyway, I get the 1k service done, return home, and find it leaking oil the following ride. Return to shop 'A' have them diagnose an overfill of oil, and redo the job (thats 2 trips for the 1k service). Return home and wake up with a puddle of oil under my bike. Trip three to shop 'A', and learn that its likely an o-ring (misdiagnosed at trip 2, possibly b/c of the overfill).
3-4 business days to get an o-ring.
Day 5, find out its still leaking. The replaced the o-ring but oil is still getting by it - they tried several options.
Went by the shop. Looks like I have a lemon, they can't determine the cause without major surgery - surgery that has to be okay'd by Yamaha Canada. Yamaha Canada (Ontario) has gone home . . . back on Monday. Shop 'A' is closed on Mondays, so I may get them to start work on Tuesday.
So far my bike has been in and out of the shop for 3 weeks. Next tuesday will be the start of week 4. I've been to the shop 4 times (its far from home / work and off the transit lines). I am relatively satisfied with their attitude (except for the overfill and mis-diagnosis).
However, the bike is my only transportation, I ride year round, and now I have to get to Whister for a stag and have no means of getting there (the shop said I could take the bike - I said no thanks its leaking oil).
My question is - what should I expect from these guys? I believe a loaner bike is out of the question, but does anyone know something I don't? The work is being done for free, but what about the inconvienience?
and - 4 days for and o-ring????? Shouldn't those be in a drawer somewhere?