I always like to tell people when I have a great experience somewhere. I also like to tell a LOT of people when I have a bad experience.
Some friends and I went to Chambar for New Year's Eve. We were actually the first to arrive, just before doors opened at 8pm (it was a quasi open bar so there's no point in wasting good drinking time).
They cleared out most of the tables and had a DJ, turning it into a lounge setting. We went to the back of the restaurant and jumped in one of the 2 booths. Staff were courteously coming by with appetizers and drinks.
Maybe around 10:30, the place was PACKED, a woman approached us at our booth and told us we had to leave the booth because it was reserved. I replied to her that we’ve been there the whole time and there was no reserved sign. She said it was reserved from the beginning of the night. I told her we were the first people to arrive and have been in the booth since the doors opened, that staff were serving us food and drinks and not once did they say the booth was reserved. She said she was the owner and the table was reserved for some guy (she said the name but it went in one ear and out the other, I frankly don’t care who it was). I said I don’t care who you are, we’ve been here since the doors opened and there was no indication the booth was reserved. She accused us of moving a rope. I just said there was no rope, where can you put a rope? Then she asked if we could move to the booth beside it to which I just replied “There are people sitting there”. She replied they’re “just the DJs” and she can move them.
In the end she moved us but customers and DJs are not expendable. She was terribly rude from the start and you just don’t treat people like that. Not once did she apologize for the inconvenience or for being rude; after about a half hour she only squeaked out a “thank you” and that was it. One of the top restaurants in Vancouver? I think it’s one of the top restaurants to avoid, I don’t see the purpose in enriching restaurant proprietors who treat customers like shit.