Appears as though they are demanding photo ID (driver's license) to be entered into their database for even the most trivial of returns.... even if accompanied by a receipt... total invasion of privacy. They don't have this policy posted anywhere in the store... they claim they're worried about fraud... so guess what.. in their eyes EVERY customer is a criminal.
What to do business with a company like that??? You can get cheap stuff made in China at Whalemart. They have an awesome return policy.
Just an FYI.