I have a Toshiba Satellite A 100 SK-4 laptop.
A few months ago the keyboard stopped working and although I did a fresh install of XP etc it made no difference. I finally brought it in to London Drugs and they told me the keyboard needed to be replaced. They said it was so common a problem that they had a number of the keyboards already in stock! The problem is I ended up with this irritating new keyboard that has French as well as English on some of the keys. Also some of the keys have printing in three different colors. I guess it’s some kind of multilingual universal keyboard but in any case it’s annoying.
The next problem was that the touch pad started to sometimes make applications (partly of fully) minimize or switch to another open application. I have not been able to find out why it does this or make it do this consistently enough to show the London Drugs repair man, and in any case the unit is now beyond the one year warranty.
The next problem was the audio has failed. I first noticed this when my PCM sound card stop working and the internal speaker started making a clicking sound. The “Sounds and Audio Device Properties” in “Control Panel” shows “No playback Devices” / “No Recording Devices” / No MIDI Playback Devices”. I looked in “Device Manager” and there were a number of the yellow exclamation points indicating things not working.
I followed the usual route of deleting them from “Device Manager” then I used “Add Hardware” to automatically reinstall the missing stuff and it all seemed to reinstall properly.
However the “Sounds and Audio Device Properties” in “Control Panel” still shows “No playback Devices” / “No Recording Devices” / No MIDI Playback Devices” and the sound still does not work nor does my PCM sound card work.
I tried my PCM sound card on another laptop and it works fine and I tried a PCM memory card on my Toshiba Satellite A 100 SK-4 laptop and it works too. So there is nothing wrong with either my PCM sound card or the PCM slot on the Toshiba Satellite A 100 SK-4 laptop.
I also deleted and reloaded the drivers for the PCM sound card but that do not help either. Strangely enough the old fashioned warning beep you used to hear on old PC’s when you pressed a wrong key etc is somehow now enabled.
I am thinking the Toshiba Satellite A 100 SK-4 laptop is simply unreliable and poorly built even though I have hardly used it and never taken it out of the house. First the keyboard failed under warranty and now the touchpad weirdness and failure of the sound.
Is there anything else I can do (outside of a fresh XP install) to try and rectify the sound and touchpad issues?
Is Toshiba likely to do anything given that it’s out of the warranty period?