My cell phone carrier was with Cityfone (which was a sister company of fido) and i just finished my contact so I switched to rogers. simple. However, here's the kicker. Because I didnt' call Cityfone and give them a 30 day warning that I was cancelling, they are billing me an extra month as a 'penalty'.
This is what's printed on the back.
"unless otherwise agreed, you may terminate the service and this agreement at any time by providing cityfone 30 days notice provided that the term of the agreement hs epxired. you mayb notify by phone, mail..blah blah blah.
you will be responsible for all charges incurred for the services until the time the services are canceled. you will not be refunded for any unused airtime units."
my contract has ended so there should not be any penalties. My service with them terminated the day it was transferred to rogers so i'll be happy to pay until the end of my bill cycle but i think it is uncalled for and it doesn't say i have to pay for any penalty.
am i reading this wrong? i tried calling but it doens't work. I'm thinking i should call mastercard to dispute the charges.
cliff: cancel phone, went to rogers. because i didnt' give them 30 days notice, i have to pay for 1 more month of air time.