Well, i must admit I'm impressed by the guys at KBC on two seperate occasions and thought it warranted a post.
Last summer the visor rachet broke on my TK8 helmet when I opened it a little bit too forcibly.
I emailed the guys on their website and asked where I can buy a replacement. Instead of trying to sell me a set they simply asked for my address and had one couriered to me a few days later absolutely free of charge.
A week ago I ordered a smoke visor from Carter honda for my Force RR helmet and realized that the 2008 shields are not compatible with the previous ones and required a special retrofit to the helmet. I emailed those guys again and said that I didn't want to do a whole bunch of crap with my helmet so they once again sent me a visor compatible with the previous years free of charge!!
Ok, maybe their products aren't completely fool proof but at least they stand behind them.
Anyone have problems with other types of helmets out there and getting support?